New Shipping Terms Summer 2025
You've asked, we delivered! We're excited to announce our updated shipping terms to make ordering even easier and more cost-effective for cycle shops across the UK.
FREE DELIVERY on All Kona Spares & Apparel
Free Royal Mail Delivery
All Kona spares and apparel now ship free via Royal Mail on a 2-3 day service. Perfect for those urgent customer needs!
Shop Address Only
Free delivery available only to your shop address. No drop shipments included in this offer.
Premium Upgrade Option
Upgrade to Premium Next Day delivery to your shop or dropship for just £12.95 when you need items even faster.
2ND BIKE SHIPS FREE
First Bike Shipping
Ship your first bike for our standard £20 rate with Premium Next Day FedEx service.
Second Bike FREE
Add a second bike to your order and pay no additional shipping. Both bikes ship for just £20 total!
Additional Bikes
Need to ship more? Add just £10 per bike after your second bike. This replaces our previous 4x bikes pallet offer.
Note: Highlands & Islands exclusions still apply. Please consult your Sales Rep for details.
£3000 Threshold for FREE DELIVERY
£3000
Order Threshold
Place an order totalling £3000 or more and receive completely free delivery
100%
UK Coverage
Includes ALL UK locations, even Highlands & Islands
£0
Shipping Cost
No hidden fees or charges when you meet the threshold
FedEx Premium Now Includes FREE INSURANCE
Previous Policy
Insurance was charged as an extra fee, especially for lower-priced bicycles
New Standard
All FedEx Premium deliveries now include insurance at no additional cost
Pallet Deliveries
Standard coverage up to £5 per kilo unless premium service requested
Reverse Components & We Are One
Combined Orders Above £300 Ship FREE
Lower Threshold
New £300 threshold makes reordering easier
Free FedEx 24hr
Premium next-day delivery at no cost
Under £300
Just £9.95 ex VAT for orders below threshold
For All Shops
Available to all Mount Green Cycles dealers
FAST Suspension - Flat Fee £20 for Custom Orders
Insured France to UK Shipment
Your FAST Suspension products safely transported from France to our UK facility
Customs Duties & Handling Fee
All customs paperwork and associated fees handled for you
Insured UK Delivery
Final insured shipment from our facility directly to your shop door
Important: Please check out FAST items alone with nothing else in your basket for this flat fee to apply correctly.
Mixing Brands - How Does It Work?
Basket Example 1: 2x Kona Bikes, 1x Kona Spare, Reverse Components £200
Shipping total: £29.95
- 2x Bikes = £20
- Reverse below £300 = £9.95 (Cannot be safely added to a bike box)
- Kona Spares = £0
Method: FedEx 24H Insured Delivery
Basket Example 2: 3x Kona Bikes, Reverse Components £500
Shipping total: £30
- 3x Bikes = £30
- Reverse Components above £300 = £0
Method: FedEx 24H Insured Delivery
Orders Over £3000
Free shipping applies regardless of basket contents (excluding FAST items).
Channel Islands - FedEx Rates
Order Online
B2B Site
Fully updated to match these shipping terms
Location-Based Options
Shipping options vary based on location and Highland & Islands agreements
Need Help?
Contact your Sales Rep at [email protected]
Everything should be clear at point of checkout. Visit our website to place your order today.